RBI-registered lending partner disclosure availableSecure digital application • Transparent charges • Quick support
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Frequently Asked Questions

Simple answers about eligibility, documents, repayment, charges and support.

What is FriendlySalary?

FriendlySalary is a digital salary advance support platform for salaried customers. It helps customers understand the process, submit queries and connect through official support channels.

Who can apply?

Salaried professionals from private or government organisations may apply, subject to eligibility, document verification and partner lender policy.

What documents are required?

Typically PAN, Aadhaar, salary slips, bank statement, employment proof and other KYC documents may be required. Final list depends on verification requirements.

How long does approval take?

Processing time depends on submitted details, document quality and verification. Customers are updated through official support channels.

Are charges transparent?

Yes. Applicable interest, processing charges, GST or repayment terms should be shown clearly before confirmation.

How do I repay?

Use only official repayment channels or links shared by FriendlySalary. Never pay to unknown personal accounts.

Whom should I contact for support?

You can contact CEO Office, Domain Head, Operations Head, HR Head or submit the contact form from the Contact Us page.

Is my data secure?

Customer data should be handled only through official communication channels and secure processes.